Scammers send phishing emails to Case consumers

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Singapore — Scammers are trying to steal personal information from consumers by filing complaints with the Consumers Association of Singapore (CASE).

In a media release on Tuesday (January 24), the association said these scammers used phishing emails to lure consumers to third-party websites under the guise of receiving complaint updates. said there is.

Watchdog began receiving reports of these emails last Saturday, according to Case executive director Lee Siow Hwee, and has since received 13 complaints from consumers.

These include five individuals who said they received similar phishing emails in October 2022 and filed a complaint with a monitoring agency.

Scammers used fake email addresses and ticket numbers

CASE has issued media releases urging scammers to provide fake ticket numbers to recipient claims and disputes and click on chat icons to access third-party websites to receive updates and financial compensation. I added that I requested. The association’s logo was also included in these emails.

Email addresses used included [email protected], [email protected], and [email protected]

Lee said these email addresses do not belong to CASE, and because the emails did not originate from the association, CASE cannot determine the total number of affected consumers.

The consumer watchdog alerted consumers in its database on Sunday, as well as posting a notice on its website and Facebook page.

Keep your IT systems and databases secure

According to Lee, CASE has performed security checks on its IT systems and databases to ensure they are safe.

“Further investigations are ongoing and we have reported this matter to the police,” she said in a media release.

Anyone who receives a similar email notification should not click on any links or chat icons or disclose personal or banking details.

CASE states that consumers will not visit another website via email or live chat to receive litigation updates or receive financial compensation.

Anyone who receives such an e-mail should contact the Case hotline at 9795-8397 or send an e-mail to: [email protected].

Do you have any story tips? Email: [email protected].

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